Claims

The last thing you want after a travel fiasco is a hassle if you have to file a claim.


Need to file a claim?

As soon as possible, start a claim with our easy online claim process.

Start your claim here.




You can also obtain a claims form or check the status of an existing claim at the claims administrator’s 24/7 self-service portal at https://cbpconnect.com.

Contact Us by Phone

Sales Questions:

Customer Service or Claims:

1-877-395-1597 (toll free)

1-727-791-8595 (direct)



This website contains highlights of the plans, which include travel insurance coverages underwritten by United States Fire Insurance Company under form series T7000 et.al, T210 et. al. and TP-401 et. al. The Crum & Forster group of companies is rated A (Excellent) by AM Best 2021. C&F and Crum & Forster are registered trademarks of United States Fire Insurance Company. The plans also contain non-insurance Travel Assistance Services provided through TripInsure Plus by the assistance company. Coverages may vary and not all coverage is available in all jurisdictions. Insurance coverages are subject to the terms, limitations and exclusions in the plan, including an exclusion for pre-existing conditions. In most states, your travel retailer is not a licensed insurance producer/agent, and is not qualified or authorized to answer technical questions about the terms, benefits, exclusions, and conditions of the insurance offered or to evaluate the adequacy of your existing insurance coverage. Your travel retailer may be compensated for the purchase of a plan and may provide general information about the plans offered, including a description of the coverage and price. The purchase of travel insurance is not required in order to purchase any other product or service from your travel retailer. CA DOI toll free number: 800-927-4357. MD Insurance Administration: 800-492-6116 or 410-468-2340. The cost of your plan is for the entire plan, which consists of both insurance and non-insurance components. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact TripInsure Plus:

P.O. Box 9159 Phoenix, AZ 85068; 1-844-385-1887 CA Agent License Number 0549207

AH-4065